Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
At our T-Shirt online shop, we prioritize customer satisfaction above all. Our dedicated team is here to assist you with any inquiries or concerns you may have regarding your orders, products, or services. We believe in providing exceptional support to ensure a seamless shopping experience for all our valued customers.
We understand that communication is key to a successful relationship with our customers. Whether you have questions about sizing, shipping, or returns, our customer service representatives are ready to help. You can reach us through our contact form, email, or phone, and we will respond promptly to your needs.
Your feedback is important to us, and we encourage you to share your thoughts and experiences. Our goal is to continuously improve our services and offerings. Please feel free to contact us anytime, and let us know how we can enhance your shopping experience at our T-Shirt online shop.